These Terms and Conditions govern all logistics, freight forwarding, and transportation services provided by Winify Ltd (“Winify”, “the Company”, “we”, “our”, or “us”). By booking or using the services of Winify, the Customer agrees to be bound by these Terms.
Company
Winify Ltd, its employees, agents, subcontractors, and authorised representatives.
Customer / Shipper
Any person or entity requesting services from the Company.
Goods
Any cargo, shipment, parcel, documents, or property accepted for transport, storage, or logistics handling.
Carrier
Any third-party airline, shipping line, courier, haulage company, or logistics provider used by the Company.
The Company provides logistics services including but not limited to:
Unless otherwise agreed in writing, the Company acts solely as an agent arranging transportation services and as a facilitator on behalf of the Customer.
The Company may subcontract services to third-party carriers or service providers. The Company shall not be responsible for acts, omissions, delays, or failures of such third parties.
The Customer shall:
The Customer shall be liable for any losses, penalties, delays, or damages resulting from incorrect information or misdeclaration.
The Customer must ensure that goods are:
The Company shall not be liable for loss or damage caused by:
The Company reserves the right, at its sole discretion, to open, inspect, scan, or examine any shipment at any time.
This may be done to:
The Company may also permit inspection by:
The Customer acknowledges that such inspections may occur before dispatch, during transit, or before delivery.
The Company shall not be liable for delays, damages, or consequences arising from such inspections.
The Customer warrants that all goods are lawful and compliant with applicable regulations and agrees to indemnify the Company against any liabilities arising from illegal or restricted shipments.
The Company will not transport goods that are:
The Customer is fully liable for any consequences arising from shipping prohibited goods.
Shipments handled by the Company are not automatically insured.
Customer would need to arrange their own cargo insurance.
Without insurance, the Customer accepts that compensation may be limited under these Terms.
To the fullest extent permitted by law, the Company’s liability for loss or damage to goods shall be limited to £50 per shipment.
The Company shall not be liable for:
Transit times are estimates only.
The Company shall not be responsible for delays caused by:
Failure to meet delivery estimates does not constitute breach of contract.
Any claim must be submitted:
Legal proceedings relating to shipment claims must be commenced within 9 months, consistent with standard freight forwarding practices.
Failure to comply with these time limits will result in rejection of the claim.
All charges including freight, duties, taxes, and handling fees must be paid in accordance with the agreed payment terms.
The Company reserves the right to charge:
Late payments may incur interest at 8% above Bank of England base rate.
The Company shall have a general lien on all goods and documents in its possession for unpaid charges.
If payment is not made within the specified period, the Company may:
to recover outstanding amounts.
The Customer agrees to indemnify the Company against any losses, liabilities, fines, penalties, or claims arising from:
The Company shall not be liable for failure or delay caused by events beyond its control including:
Electronic documents, emails, and digital records shall be considered legally valid and binding.
These Terms shall be governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms constitute the entire agreement between the Company and the Customer and supersede any prior agreements.